Shipping

Products offered at this site are only available for delivery within the continental United States, Hawaii and Alaska.

Orders are processed Monday through Friday. In stock items will be shipped within 48 hours. You will be contacted by e-mail if your order cannot be filled completely within five days. All products are shipped via UPS ground. To ensure that your order is delivered a signature may be required. Your actual shipping charges may vary due to package size.

UPS Air delivery services are available at an additional cost. Next Day Air service is based on the date your order is filled, not the date your order is placed. Orders are filled within 48 hours, and then shipped via Air. Packages shipped to Alaska and Hawaii are shipped via air. This is the only service offered to Alaska and Hawaii. Weekend delivery is not available. Packages cannot be shipped to a post office box.

HAZARDOUS MATERIAL SHIPPING INFORMATION:

Hazardous material/dangerous goods will be shipped in a manner consistent with the United States Department of Transportation (DOT) regulations to ensure that personnel exposure, accident risks and potential contamination is kept to an absolute minimum. Therefore, UPS imposed fees will be applied to your invoice. You will be notified of these fees by e-mail.

Your actual shipping charges may vary due to package size and hazmat status. A $32.00 HAZARDOUS MATERIAL fee will be added to your freight if applicable. **Note: Hazardous Items of the same hazard class ordered in multiples will only be charged one fee unless more than one box is required to meet the Department of Transportation’s requirements (e.g. 2x1 gallons of Sodium Hydroxide in one box will have only one fee or 1 gallon of Sodium Hydroxide, and 2 gallons of Hydrochloric Acid will have only one fee). For this reason, your credit card will NOT be processed until our hazmat manager reviews your order. The item’s description gives the hazardous material status.

If you have and further questions concerning our shipping rates or policy, contact our customer service department: 1-855-233-9591 or 1-855-234-9591; sales@hvchemical.com